Contact Qsoftz
Contact Qsoftz
Customer support
Privacy policy
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General |
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Using this website and the services offered here are subject to the
following terms. We guarantee to test everything before we release it.
However, sometimes this might fail and result in errors and bugs in our
products. We attend all issues as fast as possible and in the most
convenient way, but we can't be held responsible for any damages caused.
We are happy to say that up to this day, we haven't recorded any kind of
incident (even minor) that has resulted in any kind of damage to our
customers.
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Privacy |
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Privacy is taken seriously here. We don't disclose any kind of information
about our users to any 3rd party. We keep all personal information
confidential. We only store email addresses for those that sign up to
receive news through email, and each request to be removed, is honored in
real-time. We only store personal info for people who ordered a product
from us.
We do not keep any credit card information. This kind of data is being
processed by our authorized e-commerce partner who uses high grade
security technologies available in the e-commerce sphere.
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Refund policy |
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Our product has version available for download at no charge. It has
limited usability, but it will allow you to test the product with your
device before making an order. In case you had tried the free version and
have ordered the product, but feel it does not meet up to your
expectations, please do contact us in 30 days by using the contact form on
this website.
Every effort will be made to accommodate your request, including but not
limited to: help with the installation/registration of the software, and
custom patches made for you. If you remain unsatisfied, we will issue a
full refund with our e-commerce partner.
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Product insurance |
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We believe that once you have ordered a product from us, you have the
right to receive a free copy in case you happen to lose it or in case you
would like to install it on another computer owned by you. This comes
automatically for everyone at no extra costs. You can receive a free
unlocking key at anytime and as many times as you wish. We store your
personal info after placing your order for us, to be able to offer the
above insurance. We honor your request and will remove this info at
anytime you request it, but you will lose the insurance as we will no
longer have any information to match up against.
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